Payment and delivery:

Checkout through the basket

 

1. Select the product you are interested in in the "Shop" section of the site.

2. Click on the product you have selected or click on the "Quick view" button that appears when you are guiding the product.

3. You went to the detailed information about the product, select the quantity of this product you need in the special field.

4. Next, click the "Add to Cart" button (To delete an added product, go to the cart and press the "Delete" key). In order to quickly see the contents of your basket, click on the basket icon in the upper right corner of the screen.

5. Go to the basket of the site using the "Basket" button in the top menu of the site, you can also do this by clicking on the basket icon in the upper right corner (after clicking on the basket icon on the right side of the screen, a menu for previewing the goods you added to the basket will open , from this menu you can also go to the basket).

6. Next, in order to proceed to placing an order, click on the "Place an order" button.

7. Fill in the fields on the order form (Delivery address, Delivery method and Payment) and click "Continue".

At the end you will see a message about the successful placement of your order in our online store "Berasar".

Next, our specialist will contact you to clarify the details of your order and provide you with information for payment.

In the Berasar store, placing an order through the "Basket" is possible only for registered users. This procedure is necessary for the correct and fastest procedure for processing orders through the site. Registration can be done during the checkout process or in the "Registration" section, in the upper left menu, on the main page of the Berasar site.

What other ways to place an order?

You can also place an order directly through the sales department, by calling us by phone or by writing by e-mail:

Moscow: +7 (495) 369-10-57 or sales@berasar.company

Or using the services "Callback" and "Write a message" in the lower right corner of the page.

Convenient forms of payment

Our company offers you many ways to pay for goods. When choosing a method of payment in cash, payment is made directly to the courier upon receipt of the order. The calculation is made in rubles, according to the account. Together with the order, the courier will transfer all financial documents related to the ordered invoice. In cash, you can pay for any product from our catalog.

Bank transfer payment:

Cashless payments

In case of cashless payment, the customer is billed for payment (sent by the sales manager by e-mail). Immediately after the receipt of funds in our account, our manager will contact you to discuss the terms of delivery of the order. As a rule, we receive a payment message within two banking days. You can notify us of bill payment by phone or send a payment order by email to sales@berasar.company This will speed up the process of receiving the goods.

Payment via electronic payment systems:

Payment using the system Money VK VK Pay

When sending from Mastercard and Maestro cards up to 75,000 rubles per month, no commission is charged, and for Visa and World cards the commission is minimal. Receiving translations is completely free.

Payment using Yandex Money system

You can pay for the order using the Yandex.Money electronic payment system. Payment arrives to us within 5-10 minutes. Draw your attention to! When paying through the Yandex Money electronic system, an additional commission of 8% is charged.

Payment using Web-Money

You can pay for the order through the electronic payment system Web-Money. Payment is received within 5-10 minutes.

Draw your attention to! When paying through the Web-Money electronic system, an additional commission of 7% is charged.

Payment through QIWI wallet

You can pay for your order through QIWI wallet. Payment will be received by us within 5-10 minutes.

Draw your attention to! When paying through the QIWI-wallet electronic system, an additional commission of 7% is charged.

 

Pay with PayPal

You can pay for the order through the electronic payment system PayPal. Crediting funds to a bank account takes from 2 to 7 days.

Draw your attention to! When paying through PayPal, an additional fee will be charged. The commission is 3.4% of the total transaction amount + 10 ₽ for each operation. For international payments, an additional fee of 0.4% to 1.5% is charged depending on the country of destination. Also, if the funds come from your credit card, a transaction fee of 3.4% + 10.00 rubles will be charged.

Payment by credit card

When paying by credit card, the customer is issued the same invoice as in cashless payments, which must be checked if you have any questions about the order, contact the manager. If everything is correct, the manager must confirm the order by reply to the received letter or by phone. After which you will be sent a link to the payment, after which you will be taken to the secure page of the Uniteller processing center, where you can make a payment by entering the necessary details of your bank card. Payment is instant. There is no fee for paying with a credit card. After receiving the funds, our manager will contact you to discuss the terms of delivery of the order.

By making a payment by credit card, the customer accepts the offer contract, you can familiarize yourself with it here. Refunds are made only back to the bank card with which the order was paid.

Return policy

I. Terms of refund for goods sold (physical delivery)

In accordance with the legislation of the Russian Federation (Law on the Protection of Consumer Rights), the Buyer has the right to refuse the ordered goods in the following cases:

  • At any time before receiving the goods.

  • After receiving the goods within 7 days under the following conditions:

  • Saved presentation;

  • Consumer properties of the goods are preserved;

  • A document is presented confirming the fact of the acquisition of the specified Goods in the Berasar store.

  • Only the cost of the goods is subject to return, the shipping cost is not refundable.

 

In order to carry out the return of goods of good quality, purchased at Berasar, you must:

Contact the manager of the Berasar company by phone or e-mail office@berasar.company inform about the reason for the return; come to the Berasar office with a document confirming the fact of the purchase of the specified goods in our online store.

Or mail the goods to Berasar; Shipping is at the buyer's expense.

According to the Decree of the Government of the Russian Federation “On the Approval of the Rules for the sale of goods by remote means”: “The buyer has no right to refuse goods of appropriate quality that have individually defined properties if the specified goods can be used exclusively by the consumer purchasing it”.

 

Delivery terms

Retail and wholesale offers are available for the CIS countries and the rest of the world.
We guarantee delivery of your order to anywhere in the world. In case the goods are in transit or available only on request, the terms and conditions of delivery are negotiated individually.

Berasar company delivers to all regions of the Russian Federation.
The cost of delivery to all regions is calculated individually based on the tariffs of transport companies.
We cooperate with the following transport companies: Russian Post, TK-KIT, Business Lines.

Pickup

You can independently receive your order at the pick-up point.

Vitamin Delivery for Dogs and Cats

Vitamin Berasar is delivered from a warehouse in Moscow and from a main warehouse in the north of the Urals.
Check delivery times with managers.

Delivery cost in Moscow:

If the order amount is more than 50 000 rubles, delivery is free.
With an order amount of up to 50,000 rubles, the cost of delivery is 390 rubles.

The cost and delivery time to the regions must be clarified by managers.

How to get additional information?

For more information on the product you are interested in or to clarify information on payment and delivery of your order, please contact:

Moscow: 8 (495) 369-10-57 or office@berasar.company

Technical support

If you have any difficulties with the use or selection of Berasar products purchased in our Berasar online store, you can contact our technical support.

Tel 8 (495) 369-10-57 (Moscow); 8 (800) 100-81-70 (all cities of Russia).

e-mail: office@berasar.company